Shipping policy

Shipping and Handling Policy
The following policy applies to products purchased directly from the Old Country BBQ Pits website. Please refer to vendor shipping and handling policies for products not purchased directly through our site.
Lead Times:
  • Please allow 1 week to process your order and prepare it for shipping.
Shipping Methods:
  • Backyard BBQ Grills and Fire Pits: These items ship via consolidated freight carriers such as Central Freight Lines or other similar services. Please contact us with the specific item you are interested in, and we will provide a shipping quote.

Important Notes:
  • Shipping times may vary depending on your location and the availability of the chosen freight carrier.
  • We will provide you with tracking information once your order has shipped.
  • Please inspect your shipment upon arrival and report any damage to the carrier and to us immediately.
Customer Pickup:
Customers are welcome to pick up their orders at our location in Laredo, Texas. Please contact us to schedule a pickup time.
We appreciate your understanding and patience as we work to deliver your high-quality Old Country BBQ Pit.