Frequently Asked Questions

How do I use my grill as a charcoal grill?

We recommend adding ash trays to help manage the heat and protect the barrel. However, for the Pecos model, you would need two ash trays, each the same size as the one used in the firebox. This setup helps distribute the charcoal more evenly and prevents excessive direct heat from damaging the cooking chamber.

Do you sell covers for smokers?

We apologize, but we do not manufacture or sell covers for our smokers. However, several of our customers have found suitable aftermarket covers that work well.

You may find additional information and available options here, here, and here

We recommend measuring your smoker and comparing the dimensions to those listed by the cover manufacturer before purchasing. .

Can Old Country BBQ Pits be purchased in Canada?

Yes! You can check out our selection here.

What is the price of shipping for smokers?

Shipping for our smokers is completely free ONLY in the United States for any available on the website.

I am looking for a specific product that is not listed on the website. What do I do?

Check out our distributors to assist in finding the exact model:

Webstaurant Store

DDR BBQ Supply

Academy

The BBQ HQ

How long is the delivery after order placement?

Delivery time depends on your location and the carrier assigned to your shipment. In most cases, orders are delivered within 7 to 15 business days after the order has been placed. Once your order ships, you'll receive a tracking number so you can monitor its progress all the way to delivery.

Do you offer replacement grates for grills?

We do offer replacement grates for our grills. You can find available grate options at the following link. We kindly recommend measuring the cooking area of your smoker and carefully reviewing the specifications of each grate to make sure you select the correct fit for your unit.